Privacy Policy
Last updated: November 12, 2026
We collect as little personal information as possible, we never sell it, and we use it only to respond to you and to manage relationships with our investors.
Who we are
This policy covers www.tshfund.com and its related pages operated by Touchstone Hospitality Fund and its sponsors and affiliates (“we”, “us”). You can reach us at info@tshfund.com or 1700 Alma Dr, Suite 550 B, Plano, TX 75075.
Information we collect
On this website
- No accounts, cookies or advertising trackers. This public website does not ask you to sign in, does not set tracking cookies and does not use advertising or analytics trackers.
- Contact form. When you use the contact form, it opens your own email app with a pre-filled message. Nothing is sent to us until you press send in your email app; we then receive your name, email address and message.
- Email, phone and WhatsApp. If you contact us directly, we receive the details you choose to share.
- Technical data. Our hosting and security provider (Cloudflare) automatically processes standard technical information, such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.
Investor pages and documents
- If you are an existing contact, we may send you a personal link to our investor pages, overview video or document signing room (invest.tshfund.com, video.tshfund.com and sign.tshfund.com). When you use a personal link, we record activity such as page visits, video viewing, requests you submit and documents you sign, so that we can follow up with you personally.
- Our emails may include a small image that tells us an email was probably opened. Many email apps block or pre-load these images, so we treat opens as estimates only.
- If you request information or invest, we collect details such as your name, contact information, investment amount, investor type and the information required in subscription documents.
How we use information
- To respond to your questions and requests.
- To provide offering documents and process subscriptions you choose to make.
- To manage our relationship with you and send updates you have not opted out of.
- To meet legal, regulatory, tax and record-keeping obligations, including identity and accredited-investor verification.
- To keep our websites and systems secure.
How we share information
We do not sell or rent personal information. We share it only:
- with service providers who help us operate, such as hosting, email, document and e-signature, fund administration, legal, accounting and tax service providers, who may use it only to provide services to us;
- with the Fund’s managers and professional advisers who need it for the purposes above;
- when required by law, regulation or legal process, or to protect our rights, investors or others; and
- in connection with a merger, sale or reorganization of the Fund or its sponsor, subject to this policy.
Your choices
- You can unsubscribe from our emails at any time using the link in any email or by writing to us.
- You can ask us to access, correct or delete your personal information by emailing info@tshfund.com. We may keep information we are required to keep by law or for legitimate business records, such as signed subscription documents.
- You can stop using a personal link at any time. Links can also be turned off on request.
Security and retention
We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, restricted staff access and personal links that can be turned off. No method of transmission or storage is completely secure. We keep personal information only as long as needed for the purposes above or as required by law.
Investors in the Fund
If you invest, the privacy notice in the Fund’s offering documents also applies and, where it differs, controls for your information as an investor.
Children
Our websites are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
Contact
Privacy questions or requests: info@tshfund.com · 1700 Alma Dr, Suite 550 B, Plano, TX 75075.
See also: Terms of Use · Disclaimer